システムメンテナンスのお知らせ
下記の日程でシステムメンテナンスが実施されます。
期間中は、下記サービスをご利用いただけません。
ご迷惑をおかけしますが、何卒ご理解のほどよろしくお願いいたします。
実施期間:2025年11月18日(火)午後7時00分から午後8時00分まで
影響範囲:インターネット受付システム、チャット受付システム(LINE経由含む)
※作業状況により、時間が前後する場合がございます。
年末年始のお知らせ
【収集について】
12月のお申込みは特に混み合い、年内の収集にお伺いできない場合があります。
お早目のお申込みをお願いいたします。

【自己搬入について】
12月30日は特に混み合い、1時間以上お待ちいただく可能性がございます。
お早めの日にち・時間帯にお越しいただくことをお勧めいたします。

■粗大ごみ受付センター
(1)インターネット、チャット、LINEでのお申込み
年末年始期間中もお申込みを受け付けています。
ただし、12月30日正午から1月4日にお申し込みされた方への受付センターからの連絡(収集日等のお知らせ)は、1月5日以降になります。
(2)電話・有人チャットでのお申込み
年末は12月30日まで、年始は1月5日から受け付けます。

■粗大ごみ自己搬入ヤード
年末は12月30日 正午まで、年始は1月5日9時から受け入れます。
12月30日は 正午までの搬入となりますので、ご注意ください。
お申込みがあった場合でも 正午を過ぎてから到着した場合は受け入れできませんので、時間に余裕をもってお越しください。
Please make sure to read before you apply
■Deadlines for online procedures
  • Collection (New application) By 7 business days prior to the collection date
    (Ex. If the collection date is on Tuesday, Monday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Change) By 3 business days prior to the collection date
    (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Cancelation) By 3 business days prior to the collection date
    (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)
  • Self carry-in (New / Change / Cancelation) By 3:00 p.m. of the Carry-in date
    ※When counting business days, please exclude New Year’s holidays (December 31st to January 3rd) and Sundays.

■Maximum number of items for one application
  • Collection Up to 9 items
  • Self carry-in Up to 20 items

■About receiving e-mails
You will receive an e-mail when you proceed to apply. If you do not receive the e-mail, please check your spam filter settings.
E-mails regarding oversized garbage reception may automatically sort into the spam folder.

【Notice】
Would you like to consider "reuse" before disposing as oversized garbage?

■Jimoty Spot Yokohama Idogaya(216 Idogaya-Shimomachi, Minami-ku, Yokohama-shi)
■Jimoty Spot Yokohama Nakayama(846-3 Kawawa-cho, Tsuzuki-ku, Yokohama-shi)
This is a store where you can bring in items that you no longer need, but are still usable, without an appointment, and they will be accepted free of charge
■Jimoty
A service that allows you to offer items that you no longer need, but still usable, to others in your area
■Oikura?
A service that allows you to sell items by comparing the purchase prices of multiple reuse stores at the same time
For eligible households who will use the exemption system, including welfare benefit households and single-parent households receiving welfare medical certificates, please apply from here
※Please contact the reception center if you are aged 70 or over and a resident of a one-person household and wish to apply for the exemption.
  • From here, confirm, change (items, collection date), or partially cancel the application you made via online or chat
  • Please apply via phone for changes other than the items or collection date, or if the deadline has passed
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)

Apply via phone
From a landline phone: 0570-200-530
From a mobile phone: 045-330-3953

【Collection】
Electronic payment is available when applying for collection via online or chat.
(Credit cards or PayPay)
※For details on Electronic payment that can be used for Oversized garbage disposal fees City of Yokohama

【Self carry-in】
Application is required to dispose oversized garbage; however, if you pay using electronic payment (by credit card or PayPay) at the site, disposing will be accepted without applying beforehand.
(This special system is only available at Sakae Stockyard)
※For details on 【Only available at Sakae Stockyard】No need to apply beforehand / Bringing in of oversized garbage (Self carry-in) City of Yokohama
  • Please take out, on the collection day / by 8:00 a.m.
  • The collection will be made by evening.
  • Since the collection for oversized garbage is sorted by material, items of the same application may be collected at different times.
  • Oversized garbage is defined as items from the household that are made of metal with longest side 30cm or longer, or 50cm or longer for items made from other materials (plastic items, wooden items, etc.).
  • For those who are unable to take the oversized garbage to the designated area(Conditions apply)Oversized garbage take out and collection
  • Business related garbage cannot be collected.How to dispose of industrial waste
Notes
  • Please understand that service may be suspended for reasons such as periodic maintenance and attending to malfunctions.
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